PRIVACY POLICY
1. Information We Collect
We may collect and process:
- Personal details (name, email, shipping address)
- Payment information (processed securely)
- Order history and preferences
- Technical data (IP address, device information)
- Cookie and usage data
2. How We Use Your Data
Your information helps us to:
- Process orders and payments
- Improve our products and services
- Personalize your shopping experience
- Prevent fraudulent activity
- Comply with legal obligations
3. Data Sharing
We may disclose information to:
- Payment processors
- Shipping carriers
- Marketing platforms (with consent)
- Legal authorities when required
We never sell your personal information.
4. Your Rights
Under data protection laws, you may:
- Request access to your data
- Correct inaccurate information
- Object to certain processing
- Request data deletion
- Withdraw consent
5. Data Security
We implement appropriate measures including:
- SSL encryption
- Secure payment gateways
- Regular security audits
- Restricted staff access
6. Cookies
Our website uses cookies to:
- Remember preferences
- Analyze traffic
- Improve functionality
You can manage cookie settings in your browser.
7. Data Retention
We retain personal information:
- For active accounts
- To meet legal requirements
- To resolve disputes
- For business records
8. International Transfers
For transfers outside the UK/EEA:
- We ensure adequate protections
- Use standard contractual clauses where needed
9. Policy Updates
We may modify this policy periodically. Significant changes will be notified via our website.
10. Contact Us
For privacy inquiries, please use the contact form in your account.